Repair diesel engines| Diesel Engine Diagnostics | Engine maintenance | Diesel repair

Overhaul of diesel engines in Moscow

Engine overhaul is an event, the ultimate goal of which is to restore the original characteristics of the unit showing malfunctions. Overhaul of diesel engines in Moscow, performed by Motor-Help minders, will help to return power plant former performance.

The need for overhaul

Signs that you need to contact a major repair company diesel engines in Moscow:

• Reduced cravings;
• Oil waste;
• Knocks and other extraneous sounds;
• Increased fuel consumption;
• Atypical exhaust.

Assisting the motor consists in disassembling, troubleshooting, processing and replacing worn-out parts. In the design of the unit, the following are subject to breakdown:

• Cylinder head and block;
• Crankshaft;
• Crank mechanism;
• Cooling system elements;
• Other nodes.

The final list of components that need to be updated is determined based on the results of the diagnostics performed. The company "Motor-Help" provides services overhaul and diagnostics of diesel engines in Moscow, Moscow region and other regions of the Russian Federation.

Overhaul stages

Comprehensive assistance in restoring the diesel engine's performance is carried out in several stages:

1. Removing the engine. At this stage, specialists carry out a large number of operations in accordance with the instructions and technological maps specific unit. To carry out the work, the engine must be in a suspended state; for this, the devices that ensure its operability are disconnected.
2. Disassembly. The process takes place in strict accordance with the manufacturer's instructions. This phase requires the professional knowledge and skills of a minder, special tools and attention to detail.
3. Troubleshooting. During the event, damage to the elements, the degree of their maintainability, as well as the reasons why they were formed are revealed. This allows you not only to understand which parts need to be replaced, but also to fix the problems that are causing the problems.
4. Restoration and replacement of damaged units. Based on the results of troubleshooting, the specialist performs one of two or both types of work.
5. Build and install. The process takes place in the reverse order of disassembly and removal, when using technical maps.

Service centers interpret the standards covered by the warranty repair of a vehicle in different ways. For a quick fix, it can be useful to know your rights and responsibilities of the performer.

Warranty and law

It is better for car owners to have all relations with those who sold them the car: it is they who, according to the law, are "obliged" to the buyer. From a legislative point of view, the service itself does not take on a warranty, therefore it is difficult to bring it to justice.

According to the law protecting consumer rights, car manufacturers are obliged to ensure the operation of their products for the entire time guaranteed by the contract or by the rules and laws. The treaty should repeat or improve legal norms, but not vice versa.

The rules for car warranty repairs and the conditions that deprive the right of such services can be found in the service book drawn up by the car manufacturer. These terms and conditions of car repair under warranty differ from manufacturer to manufacturer.

Deprivation of the right to free repair

Dealers cannot “withdraw from the guarantee”: it is not in their power to reduce the range of obligations assumed by manufacturers. However, the refusal of warranty repair of the car in a particular case is possible for serious reasons. Until the free period ends, the seller, service, dealership or other organization must fulfill their obligations to repair free of charge, if they do not have a third-party expert opinion about the fault of the buyer or third parties (for example, due to an accident). In all other cases, the liability applies to all parts under warranty, unless their natural wear and tear is proven.

Document flow

If faults appear during the period of their free elimination, you must submit a written statement to the seller with their detailed description and the requirement for immediate gratuitous elimination. You must leave a copy with a signature on receipt with the position of a representative of the center and his seal. Another copy can be sent by registered mail with notification. The terms of the repair of the warranty car are counted precisely from the receipt of the appeal, and not from the moment when the master will directly begin to eliminate the malfunctions.

When giving a car for repair under warranty, do not forget to receive an acceptance certificate or a replacement document with a detailed description of its condition, signature and seal.

After returning from the service, they must issue a document with the dates of treatment, transfer of the vehicle, elimination of its shortcomings with their description, information on the replacement of parts, use of materials with the date of return from the service.

When you receive your car, inspect it carefully. If external damages are found, enter them in the acceptance certificate or a document replacing it. Check the elimination of all faults. If they manifested themselves while driving, ask for a test drive with a representative of the salon. If a part, even not very significant, has not been eliminated, demand and only after that sign an act or a work order.

When handing over the car for repair, you must obtain an acceptance certificate

Terms and periods

The first important period after the purchase of the vehicle is 15 days from its sale. At this time, you can not only demand the correction of the detected defects, but exchange the car for another or demand. Of course, if we are not talking about something very small, such as a burned out light bulb side lights... If something happens or is discovered after these 15 days, it is no longer possible to exchange it by law. If the vehicle has not been repaired within 45 days, the car owner must be paid a penalty - 1% of its cost per day of delay.

Dealers know all this. In order to avoid unpleasant consequences for the salon, they can talk about acceptance for repairs under the car warranty, and write down what they took for diagnostics. In addition, dealers can delay due to lack of the required parts. As a rule, they have spare parts for suspensions, stabilizer struts, shock absorbers, springs, and other frequently breaking parts and assemblies. But spare parts for engines or gearboxes (even mechanical ones, even automatic ones) are often not available in warehouses, because they are considered reliable and do not cause any special problems. If a dealer or an authorized service center does not have the necessary spare parts, they are received along a whole chain - from ordering at a car factory and shipment. In addition, the center can be loaded with work.

Therefore, when returning a car, it is important to make sure what the purpose of the transfer of the vehicle is listed in the documents. To do this, you need to write a claim in duplicate with a detailed description of the reason for filing a request to eliminate the described free of charge. On one of them you need to get an acceptance letter (printing is optional). If all of a sudden everyone categorically refuses to sign the paper, the vehicle can stay for 2-3 months "on diagnostics", but no one will owe anything. Therefore, if no one signs the claim, it is better to return. If you had to pay for a tow truck, then a new claim must demand compensation for damages with a copy of the receipts for payment for the tow truck services. A claim with an inventory must be sent to the seller by registered mail with a receipt acknowledgment. This can be evidence that the claim was in court.

A claim for warranty repair of a car and other claims for the protection of consumer rights of a car owner is filed at its location. Claims up to 1 million rubles are not subject to a state duty, claims over 1 million rubles must include a requirement to reimburse both the cost of the correction and the penalty and compensation for causing moral harm.

Reasons for refusing a free repair

Among the common reasons for failures are untimely passage or ignoring of the first or any other maintenance in an authorized service center, any repair or maintenance outside such service centers, violation or non-observance of instructions or violation of prohibitions, at least theoretically fraught with a malfunction, installation of a part or equipment that is not certified manufacturers, road accidents, damage from natural disasters, illegal actions of third parties, in which components, assemblies or the entire machine were disabled, operation in difficult climatic conditions. For example, in case of high humidity, flooded roads, etc. The pledge of loyalty of the dealership when it demands the fulfillment of its obligations is the passage of MOT during the planned periods set in the service book.

How to deal with rejection?

If a warranty car repair was denied, you can start with a claim to the management of the service center. If it does not help, you can write to the distributor who is fully responsible for the quality of customer service. The next instance is the manufacturing plant, for which reputation is important. However, factory lawyers can redirect the claim to a subordinate organization, i.e. a dealer.

Car clubs and car communities such as car forums can have a big impact on disputes with a dealer. Even more salons are wary of the media. If you see a clear violation of your rights and / or low level service, etc., nothing prevents you from writing to forums, sites collecting reviews about various companies, first notifying the dealer (perhaps this will be enough, you will not have to write anything).

Car owner's rights

If the deadline is not set by the agreement, everything must be eliminated in the minimum time necessary for this. When accepting a car, dealers (car services) can indicate a period of 45 days in small print. This must be crossed out and require writing that it will be done in accordance with Art. 20 of the Federal Law of the Russian Federation on the RFP, that is, immediately. If it is established for more than 45 days, the agreement will not be valid, as contrary to Art. 16 of the same law (conditions of contracts that contradict the legislation are considered invalid). The same Art. 20 says that the lack of spare parts and the like cannot serve as a reason for delaying the repair of the car. If the seller is an authorized organization that has the ability to carry out warranty services, he can pre-set a period of 45 days in the sales contract. This will have legal effect if the vehicle is repaired free of charge by the seller, and not by another authorized dealer.

If the seller did not cope within 45 days, the buyer can demand not only a forfeit, but also a refund or an exchange of the car. In the claim, it must be indicated that the requirement to eliminate the malfunctions has not been fulfilled, therefore, according to Art. 18 ZoZPP new is put forward. The seller will have 10 days for a refund or 21 days for an exchange. If you fill out a claim correctly, the likelihood of eliminating deficiencies within the prescribed 45 days can increase many times over.

The buyer has the right to get his money back if the identified deficiency or malfunction is “material”. "Materiality" must be recognized by the seller, but it is automatically determined if they are repeated after elimination. In addition, they are obliged to return the money if the car was repaired for more than 30 days every year during the warranty period.

The list of components and assemblies of the machine that can be repaired free of charge is also limited. These do not include, for example, candles, lamps, other expendable materials... The older the vehicle, the more mechanisms and assemblies lose the right to a free repair: the terms here differ for different assemblies and parts.

The warranty is extended for as long as the machine has not been used, that is, for the period of elimination of defects. The extension is calculated from the time of filing a request to eliminate faults until the car is returned to the consumer.

According to clause 7 of Art. 18 of the Federal Law on ZPP, the delivery of bulky and weighing more than 5 kg goods to the seller for repair under the guarantee must be provided by forces and at the expense of the seller. The car owner can deliver the car himself and receive a refund of the tow truck payment in pre-trial order.

It happens that motorists are offered to first undergo paid diagnostics. This is illegal: no one has the right to impose paid services. The Car Warranty Law obliges dealers to carry out free check quality.

The car owner does not have the right to issue a "replacement" vehicle for the time of repair: the cars are included in the corresponding list of goods that are not covered by this option.

Every motorist knows that sooner or later the car starts to “mope”. In this case, they go to a service center, give the car for repair, if the car is still under warranty, then the repair is carried out free of charge.

Well, if the breakdown is insignificant, it is not very expensive for the dealer. Moreover, each seller strives to maintain its reputation. Therefore, he does not complicate life for himself or the car owners. No one wants to lose their credibility due to unnecessary disputes and problem situations.

But again, this is the case in the presence of minor breakdowns. What happens in a situation when an important component of the car, for example, the engine, fails. In this case, the procedure for obtaining a warranty repair will not be as easy as we would like.

When the owner of the car has a suspicion of an engine malfunction and he turns to the seller, the situation can develop in two ways:

• Seller actions. Any dealer understands that engine repair is one of the most expensive warranty repairs. Therefore, when such a situation arises, he begins to make a lot of attempts to "get out" from such repairs. He will unobtrusively begin to shift the blame for the problems that have arisen to the owner of the car. The main arguments are usually improper operation. vehicle, poor quality of fuel, untimely maintenance;

• Buyer's actions... In this situation, the owner of the car, frightened by the unexpectedly appearing on the car panel of the inscription "checkengine", rushes to the service or to the dealer, and requires an urgent replacement of the engine. And in some situations, the first requirement is not even repair or replacement of the engine, but completely replacement of the machine.

The buyer has the right to return the car to the seller in the event that malfunctions are found in the car within 15 days.

In addition, you can demand a refund in case of a serious breakdown, if the service center exceeds the established warranty period (more than 45 days), and in the case when the owner is not able to use his car for 30 days each warranty year.

Most owners begin to insist that the discovered flaw is significant. After all, the engine was out of order.

Note! If the problem with the engine manifests itself for the first time, and the cost of repairs will not exceed the price of the car itself, then the owner can only rely on the warranty repair of the car.

So, you have found a problem with the engine and you need to return the car for warranty repair.

What are your actions?

First of all, you need to collect all the documents that are required in a similar situation:

• Find your service book. It usually contains all cases of vehicle inspection. There is no need to prove to the dealer that you are eligible for free repairs, since he has all the necessary information about you and your car. In the event that you regularly underwent maintenance of the car, there should be no problems with transferring the car for warranty repair;

• Compulsory technical inspection passes, passing it in outside organizations, additional equipment of the car can significantly reduce your chance of getting free repair.

Documents provided after the repair of components under a warranty service agreement

So, you have given the car for repair and are waiting for its return.

Important! Upon receipt of the car after the engine repair has been completed, you should be given a decent package of documents:

• vehicle acceptance certificate or repair request. These documents indicate the date of the transfer of the car, the mileage, the reasons for contacting the service are described;
• the results of the diagnostics performed. The act records all identified malfunctions, the reasons for their occurrence, as well as the conclusion of the check, that is, whether this case is guaranteed;
• work order for implementation renovation works under warranty;
• a document that is a kind of report on the work done. The act must indicate the exact date of the transfer of the car to the owner.

These documents must be kept, as they may be useful to you in a situation when an engine defect will again make itself felt.

It is clear that a repeated engine failure after repair gives every reason to replace the machine.

At the same time, you can still receive some compensation, since in this situation the breakdown will most likely be recognized as significant.

When you were hoping for a warranty repair of the engine, but you were refused, be sure to ask the seller for written confirmation of such a decision.

Thus, you will have the opportunity to resolve the dispute through the court. This is where a written refusal may be required.

Important! If you have a need to seek justice, that is, warranty repairs, then it is best to resort to the help of specialists.

The fact is that experienced lawyers who are well aware of the intricacies of matters related to warranty repairs will help you do everything correctly, in accordance with the norms of the law.

Warranty period of the repaired engine

Once your car's engine has gotten back to normal, you should make sure that the service center gives you some sort of engine warranty.

The fact is that the motor is subject to wear and tear, and after overhaul it can break down more often than before repair.

But if you have driven a repaired car up to 15 thousand kilometers, breakdowns are unlikely to occur very often.

Usually, the warranty for a repaired engine is set not in years or months, but in kilometers.

In most cases, we are talking about 20-40 thousand kilometers.

Sometimes specialists involved in car repair not only give a guarantee for the engine, but also offer to observe its operation. They invite owners for regular engine diagnostics.

If such a service was provided, then a special note is put in the documents about the inspection of the car by specialists.

Often, workshops that provide a guarantee for 100 thousand kilometers are most likely simply deceiving their customers. This is a proven practice.

A car engine warranty is a warranty period set by the manufacturer, during which the car owner can make claims related to the detection of manufacturing defects.

This may include claims for free engine repairs under warranty, reimbursement of such repairs, reduced vehicle value, or refunds for the vehicle / replacement.

You might be interested in:

What is the guarantee for a car engine under the law

The warranty period for the engine, as well as for the entire vehicle, is established by law by its manufacturer. The law does not provide that this should be a period of any specific duration.

This means that only the car manufacturer establishes the period for which he provides his warranty for it, or for its component parts, including the engine, that is, for how long the consumer can make claims related to defects.

From the point of view of the law, the warranty period for the engine / vehicle may not be established at all by the manufacturer. The consumer's right is to buy such a car or not.

If the warranty is not established, this does not mean at all that in the event of a breakdown of the engine, it will have to be repaired at its own expense, and the seller (manufacturer) does not bear any responsibility for it.

Want to know more?

To understand whether the seller (manufacturer) of the car should be responsible for the resulting engine breakdown, you need to find out:

• Is there a warranty period on the engine / vehicle at all?
• Whether the duration of this period is less than or more than 2 years
• When the warranty begins to run

And now the most important thing:

If the warranty for the engine or car was not established by the manufacturer, or if it has already expired, the car owner still has the right to present claims to the seller (manufacturer) of the car for defects. This is directly provided by law.

When does the engine warranty start?

According to the law, the warranty period begins to run from the moment the goods are transferred to the buyer, however, the contract may provide for a different calculation of the period. Therefore, carefully read the vehicle sales contract.

“The warranty period of the product, as well as its service life, is calculated from the date of transfer of the product to the consumer, unless otherwise provided by the contract. If it is impossible to establish the date of transfer, these periods are calculated from the date of manufacture of the goods. In cases where the moment of conclusion of the sales contract and the moment of transfer of the goods to the consumer do not coincide, these periods are calculated from the date of delivery of the goods to the consumer "

Clause 2 of Article 19 of the Law of the Russian Federation "On Protection of Consumer Rights"

But this is important:

The seller may include in the contract a clause stating that the warranty period is calculated not from the date of transfer of the car to the buyer, but from the date of production, from the date of issue of the vehicle title or from some other moment.

In this case, even if you are the first owner, a situation may arise when after buying a car, the warranty for it or the engine will remain, for example, two years instead of the three established by the manufacturer.

Since the engine is an integral part of the vehicle and its separate transmission is not possible, the warranty period for the engine, even if it is set for a different duration than for the entire vehicle, begins to flow from the moment the vehicle is handed over.

This does not apply to cases where the contract provided for a different procedure for calculating the warranty period.

You probably have a question:

Is the engine warranty the same as the entire vehicle?

The engine warranty period may differ from the entire vehicle warranty period. As a rule, these terms coincide, but this does not mean that it cannot be otherwise.

The engine is an integral part of the vehicle. According to the law, a warranty period of a different duration may be established for the components of the car than for the car as a whole. In particular, such a period may be less than for a car.

If the contract does not stipulate that the warranty period for the engine is shorter than for the entire vehicle, then the engine warranty period is equal to the vehicle warranty period.

Here's what the law says if these terms are different:

“Warranty periods can be set on components and components of the main product. The warranty periods for components and components are calculated in the same manner as the warranty period for the main product.

The warranty periods for components and component parts of the goods are considered equal to the warranty period for the main product, unless otherwise provided by the contract. In the event that a warranty period of shorter duration than the warranty period for the main product is established for a component product and a component part of the product in the contract, the consumer has the right to present claims related to the deficiencies of the component product and component part of the product, if they are detected during the warranty period for the main product. unless otherwise provided by the contract.

If a warranty period is set for a component product longer than the warranty period for the main product, the consumer has the right to make claims in relation to defects in the product, provided that the defects in the component product are discovered during the warranty period for this product, regardless of the expiration of the warranty period for the main product "

Clause 3 of Article 19 of the Law of the Russian Federation "On Protection of Consumer Rights"

What's the conclusion?

Even if the engine has a shorter warranty period than the car, the car owner can still make legal claims during the warranty period for the entire car, unless otherwise provided by the contract.

Moreover, if the manufacturer has established a longer warranty period for the engine than for the car, then claims related to engine defects can be presented even after the warranty period for the car has expired.

What if the engine warranty is not set or expired?

To make it easier for you, we have described all possible options.

Just find yours:

① No engine warranty established

This means that nowhere in the documentation for the car, neither the manufacturer nor the seller stated that a guarantee was established for the entire car, or directly indicated that there was no guarantee for the engine.

No problem!

In this case, within 2 years, the consumer has the right to present to the seller or manufacturer the requirements provided for in Article 18 of the Consumer Law.

The only difference is:

In the event of a dispute about the cause of the breakdown, he himself must prove that the defect (or its causes) arose before the car was handed over to him.

Engine replacement under warranty

According to the regulations of most manufacturers, the engine is not repaired, and in the event of a more or less significant breakdown, the engine changes completely.

There are several important aspects here:

• The buyer of the car does not have the right to demand that the engine be replaced. Repair only
• In the event of an engine replacement, it is possible to demand compensation for the loss of the vehicle's market value
• The maximum permissible warranty period established by Article 20 of the Consumer Law begins to flow not from the moment of delivery of a new engine, but from the moment when the car owner demanded repairs under warranty

What's the conclusion?

From a legal point of view, you cannot demand from the seller (manufacturer) exactly the replacement of the engine under warranty. It is up to the manufacturer to decide whether to repair or replace the engine.

The consumer demands free of charge to eliminate the deficiency discovered by him, and how technically this will happen is not his concern. He should get the result in the absence of a technical defect.

An exception may be cases when, on the initiative of the car owner or dealer (seller), the manufacturer, an examination of the engine was carried out, and the expert concluded that the elimination of the defect was impossible or inexpedient and its replacement was required.

And more about money:

If, in connection with the replacement of the engine, the market value of the car is lost (in the event of a subsequent sale, the cost will be lower than the market), then you have the right to demand compensation for this amount as losses.

The amount of the loss of the vehicle's market value is determined by carrying out an appraisal examination.

Sample claim for engine replacement or repair

Download a sample claim for engine replacement or repair in .doc format

To whom: ___________________________
(name, OGRN)
From ______________________________
(your full name)
The address:___________________________
(reply address)
Tel .: ____________________________
(phone number to contact you)

CLAIM
to replace or repair the engine

I am the owner of a car brand ____ model _____, VIN number _________________________________.

The warranty period for the car is set * by the manufacturer for a duration of 3 years or 100,000 km. run, depending on which event occurs earlier.

At _____ km. run after 1 year and 3 months. During the warranty period, I discovered the following defect not specified by the seller in the car engine: ______________________________________________. (describe in detail the disadvantage, how and under what conditions it manifests itself)

In connection with the discovery of an engine deficiency not specified by the seller, I demand:

In the minimum time, objectively necessary to eliminate the defect, taking into account the usually used method, eliminate the defect in the car engine discovered by me by repairing it free of charge or replacing it with a new one.

* If the warranty period has not been established or was less than two years and has already expired, or if two years have passed since the car was handed over to you, then when making a claim, be sure to consult with a consumer protection lawyer.

the date
signature

Is it possible to replace or refund a car with a broken engine?

Yes. Can.

There are three options for refunds due to engine breakdown:

1. An engine breakdown was detected within 15 days from the moment the vehicle was handed over to the buyer. You can demand a refund for the car or its replacement. In this case, the materiality of the breakdown does not matter.
2. An engine breakdown was detected 15 days after the vehicle was handed over. In this case, for a replacement or refund for the car, it is required that the defect is significant.
3. The dealer has violated the warranty period for the car.

The latter is an independent reason for demanding a replacement car or a refund for it. In this case, it does not matter whether there was a significant drawback or not. According to the position of the Supreme Court of the Russian Federation, if the warranty period is violated, this already indicates that the deficiency is significant, since it was not eliminated within a reasonable time.

All diagnostic measures and work to eliminate defects are carried out quickly and efficiently. If the breakdown occurred through our fault, the repair and installation of new spare parts is carried out at our expense. What the warranty does not cover Warranty for overhaul engine does not apply if you have not fulfilled the terms of the contract or found yourself in one of the following situations:

• used low-quality fuel and little that does not apply to the recommended fluids for filling the car from the manufacturer;
• got into an accident where the engine is mechanically damaged;
• did not comply with the requirements for the timeliness of the maintenance;
• decided on their own to improve the motor or repair it.

Tip: to get a free warranty ICE repair, in case of any breakdowns or defects in the operation of the motor, immediately contact our car service for diagnostics and repair.

Overhaul guaranteed by law

So, you have found a problem with the engine and you need to return the car for warranty repair, what should you do? First of all, you need to collect all the documents that are required in a similar situation:

• Find your service book.

Kolsky Nickel Internet Edition Every motorist knows that sooner or later a car starts to get depressed. In this case, they go to a service center, give the car for repair, if the car is still under warranty, then the repair is carried out free of charge.

Well, if the breakdown is insignificant, it is not very expensive for the dealer. Moreover, each seller strives to maintain its reputation.

Therefore, he does not complicate life for himself or the car owners. But again, this is the case in the presence of minor breakdowns.

Forum of Minders

Important

Most service stations define a guarantee for their work with a mileage of 20-40 thousand kilometers, considering that the engine's working life, in this case, will be much greater. However, there is one caveat here. Workshops that approach their work responsibly provide not only a guarantee for work, but also provide a service for monitoring the repaired engine.

Attention

For example, from time to time, such workshops perform warranty maintenance. Notes on the passage of such Maintenance are placed in the document that is issued to the client after the repair.

But as for those workshops that "guarantee" 100 thousand km of trouble-free operation of the motor, they, most likely, do not guarantee absolutely nothing.

What is the warranty period for engine overhaul

Warranty periods The law specifies only the minimum warranty periods, which must be specified in the contract: they should not be less than a year from the date of acceptance of the object. Otherwise, the customer can file a claim.
Is there a guarantee for construction work according to the law? Contents

• What is the warranty for repairs car engine?
• Documents provided after the repair of components under a warranty service agreement

What is the warranty for car engine repairs? When the owner of the car has a suspicion of an engine malfunction and he turns to the seller, the situation can develop in two ways:

• Seller actions. Any dealer understands that engine repair is one of the most expensive warranty repairs.

Warranty period of the repaired engine

The time period during which, according to the contractor, the object will meet all the conditions of the signed contract is the warranty period. Article 755 "Quality assurance in a construction contract" defines the legal relationship between the contractor and the customer. He will have to conduct an independent examination, and at his own expense.
The Contractor is not responsible for the defect in the event of:

• normal wear and tear of the object;
• if the facility has been improperly operated;
• if the repair of the object, which was made by the customer, was of inadequate quality.

The warranty period provided for objects of shared construction, except for technological equipment and engineering structures, is established by the contract and is at least five years. The countdown begins from the date of acceptance of the object, and for technological equipment it is at least three years.

Warranty for engine repair from service according to the law of the Russian Federation

It specifies the deadlines and if they do not comply with the contractual terms, the reasons for this situation are stipulated. Such a letter is sent to the customer both at the initiative of the contractor and upon request. Fills.spb A similar situation is under the supervision of the Town Planning Code, the law "On Protection of Consumer Rights" and several articles of the Civil Code of the Russian Federation:

1. Articles 754: "On the responsibility of the contractor to the customer."
2. Articles 755: "On the quality assurance of construction work."
3. Articles 756: "On the timing of the detection of defects in construction work."

It is important to know: the developer is responsible not only for own works, but also for the installation of individual parts, as well as for low-quality building materials.
If a defect of any size is found that arose through no fault of the customer, the contractor is obliged to fix it free of charge.

Difficult situation with engine warranty repair

Home »Engine repair warranty Vehicle engine repair warranty is an integral part of restoration work power unit to factory standards. In our auto repair shop ADVS AUTO for all work with the internal combustion engine, a warranty period of six months is provided, which includes all possible malfunctions with the correct operation of the vehicle.

At the same time, the mileage for 6 months of guarantees does not matter. What is the warranty service for? We care about our reputation and are confident in the skill of our car service specialists, therefore, the guarantees apply to all types of engine breakdowns that occurred through no fault of the owner.

For example, formed again increased consumption oil or appeared extraneous sound from under the hood while driving. Any warranty case considered on the day of treatment.