Setting up and sending mms from android. Instructions for sending free MMS from computer to phone

26.03.2022

(2 ratings)

The multimedia messaging standard appeared almost immediately after the first mobile phones were launched into production. Transferring images using the MMS function was very popular, but with the advent of high-speed Internet, the frequency of its use decreased.

Despite this, older users continue to use the service. Let's take a closer look at how to send MMS from Android. Before setting up and activating the service you should make sure that it is possible to use it in your current region.

Surprisingly, in some areas, cellular network operators do not provide this option to subscribers. You can check the information by contacting a support worker. If the answer is yes, then

You can immediately request that a message be sent with automatic settings.

Will be useful Mid-term phone models often support automatic setup, but the earliest and latest models may not have this privilege.

In the production of the former, the function has not yet come into mass use, and in the case of the latter, it has already ceased to be relevant for most users. Next, we will take a closer look at manual configuration.

To configure MMS message settings, you must complete the following steps:

Open your mobile phone settings and go to the “SIM cards and mobile networks” section. Click on the operator name to go to the menu additional parameters . If the phone uses two SIM cards, then at this stage

the operator through which the MMS will be sent will be selected.

Select "Access points".

The group at the top indicates Internet access points, and MMS is displayed below. It is possible that the smartphone already has settings for the current communication provider. In this case, no further steps need to be taken. Otherwise we continue the process.
Click the “New access point” button.
Specify the value of APN, proxy server, port, MCC and MNC. The last two parameters are usually already set by default and cannot be changed.

Click the “Save” button.

Data for manually setting up MMS on Android

To automatically receive parameters on Megafon, you should send a message to 5049 or use the following information:

In the MTS mobile network, you can use the number 1234 or the Internet assistant on the website. The values for manual completion look like this:
After completing the setup, you should send an MMC to the toll-free number 8890 to activate the service. Beeline users can order automatic configuration by calling 0880. To save the received values, you must enter the password 1234. Or enter the following values:
Also required. To do this, dial the USSD command *110*181#.

After manual MMS settings on Android or automatic saving of parameters, you need to restart your smartphone.

note

The cost of transmitting one such message is clarified with the operator and depends on the current tariff plan. If you need to transfer a large number of photographs or pictures, it is recommended to use the mobile Internet, it will be much cheaper.

To send a multimedia message from your smartphone, you must follow the instructions:

There is another method for sending MMS from Android:

If the media file exceeds the maximum size allowed, it will not be able to be sent. Currently, most operators have the following restrictions on MMS transmission: within their network - 500 KB, to another network - 350 KB.

Why can't I send MMS from Android?

Sometimes after correct settings services still have problems sending multimedia messages. The main reasons include:

Lack of money in the account. The problem is trivial, but considering high cost Transfers using this method are quite common. You should check the status of your account and top up if necessary. Special MMS packages offered by most operators will help reduce costs.
Exceeding the maximum message weight. Modern smartphones take high-resolution photos, which significantly increases the amount of memory a file takes up. However, one should not forget that You can send an image no heavier than 350 KB via MMS. It is necessary to reduce its weight by reducing the resolution. The special application “Image Reduction” (https://play.google.com/store/apps/details?id=com.simplemobilephotoresizer) will help you do this.
Invalid subscriber number format. MMS from Android are not sent if the phone number is saved without following the international format. For example, for Russia the correct number would be: +79037125674.
Sending a message to a subscriber of another operator. Users of another mobile communications provider may have different conditions for receiving MMS, or the service may be disabled for a specific number.
Sending is performed from another SIM card. If one SIM card has been configured to send multimedia messages, and sending is carried out from the second, then the operation will not be completed.

You should specify the operator when sending or set default settings in the appropriate section of the phone.

These are the main factors why MMS are not sent from Android.

Alexander Grishin

If there is an Internet connection, each user has the opportunity to send MMS for free. In order to send a postcard, an interesting photograph or an instructive picture from a computer to a friend’s phone, you will need to find out the subscriber’s operator in advance. It is from the website of the company that services the message recipient’s mobile communications that you can send free MMS messages.

How to send MMS from a computer to a phone in Tele2?

If you know the operator for sure, but have forgotten how to send MMS for free from a computer to a phone in Tele2, go to the company’s website. In the “Services” section, find the “SMS and MMS” link. Click on it - an additional menu will open in which you will need to select the line “Send MMS”.

Next, you need to view all the pictures offered by the operator and choose one of them, or upload your own image. Additionally, you can specify the subject of the letter and create a signature - a comment on the image. All you have to do is indicate the subscriber’s phone number and press the “Send” button. The first 5 MMS will be free, the rest will cost 50 kopecks.

How to send MMS from a computer to a phone in MTS?

MTS provides its subscribers with the opportunity to send free multimedia messages from a computer to a phone. By following this link to the official website, you can find the “Sending MMS” tab. Only MTS subscribers can use the service, so when filling out the form you will have to indicate your number and phone number of the recipient - they must be serviced by this particular operator.

After entering a message and uploading the required picture, you need to press the “Send” button and the subscriber will receive your “hello”!

The Megafon operator does not provide such services. To send multimedia files from your computer to the numbers of this company, you will have to use Internet services.

By going to one of these sites, you won’t have to think about how to send an MMS from your computer to your Megafon phone. You need to click on the operator’s name, enter the subscriber’s number and write a message.

After this, by clicking the “Submit” button, you need to confirm your intention to pay for this service. Payment is made by sending an SMS message to a short number.

Using a similar principle, you can send MMS from a computer to a Beeline phone.

Your question:

How to send MMS to a mobile device?

Master's answer:

The function of MMS messages differs from SMS in that you can transfer not only text messages, but also files. There are both free and paid methods for sending MMS messages. Use any of them depending on the type of file you want to send and your personal preferences.

To send MMS from your phone, you will need WAP/MMS service package settings. In your starter pack, which should come with your SIM card, you can find the number technical service subscriber support. If the number is missing, then you can simply go to the official website of your operator, which you can find there. It will not be difficult for you to find the phone you need. Call it and tell us the model of your mobile device. Activation of this service is free, but the messages themselves are subject to tariffs. You will be informed about the prices. Request a message with the settings for your phone, then apply them.

In order to send an MMS message from your phone, you need to go to the menu for sending multimedia messages, after which you need to enter the recipient's number and compose a message. You can also attach a picture, audio or other file. Send your message.

Also, you can use online messaging services. There are quite a lot of such sites. For example, one of these sites is free-mms.ru. You need to follow the link http://www.free-mms.ru/index.php?r=sentmms/index, then fill in all the required fields. Select a number prefix and then simply fill in the remaining digits. Enter the title and body of your message, as well as the sender's phone number and name. Then upload a picture to send, or provide a link to it and click the “Send” button.

If you want to send a picture, you should first upload it to an image file hosting service. For example, imglink.ru. After that, copy the received image link and send it in a message. Also, you can perform this action in two ways. The first way is to send an SMS message from your phone, and the second is to use a free messaging service. The actions you perform are similar to those that must be performed when sending MMS messages from the service website. You just need to insert a link into your SMS message, then enter the recipient’s number and send it.

Today, transferring multimedia files is absolutely nothing new. There are many ways to do this: social networks, email, etc. You can also carry out these operations from your mobile phone. The oldest and most proven method, which absolutely everyone remembers, is MMS messages. You may be wondering why multimedia messaging is the most trusted method of transmitting data? The answer is simple: it is not always possible to access social networks from a mobile phone; your email account can easily be broken, or you can simply forget your username and password. But you can send an MMS message quickly and easily at any time and anywhere.

More information about MMS messages

Today, not all mobile operators offer MMS message packages to their subscribers. Under such conditions, sending one multimedia message is quite expensive. Therefore, those subscribers who often send mms messages from their mobile phones choose operators and tariff plans where they can receive free mms for a subscription fee. MTS is one of those cellular operators that provide MMS message packages. This service is called “MMC+”. In this case, depending on its type, the subscriber can receive 10, 20 or 50 package messages. The mobile operator MTS also provides tariff plans that include free multimedia messages.

How to set up mms on android?

Setting up MMS on a mobile phone is needed in several cases:

If you bought yourself a new mobile phone.
If for some reason the mobile operator settings were reset and the factory settings were automatically reset.

In both cases, you will not be able to send MMS messages from your cell phone because the necessary settings have not been set. After several unsuccessful attempts to send a multimedia message, subscribers begin to look for the source of the problem and wonder - how to set up MMS messages on MTS on Android? The mobile operator MTS foresaw this situation, so it implemented several ways to obtain new settings.

Let's look at each of the methods. All of them are effective, but each user can choose the simplest and most suitable one.

Automatic settings for multimedia messages.

This setup method can only be used when you purchased a new smartphone, and then only once. This happens when you register it in the MTS operator network. After installing the SIM card in the phone and when it is turned on, the device is registered. It will automatically receive the settings that need to be saved. After this, you can freely send all types of messages.

Call the operator.

This method can be used as many times as you like. To do this, you need to call the phone number 0890. You will be automatically switched to an informant who will offer you a menu of services. You must follow his instructions and order the settings you need. After making a call, settings for Android will be sent to your phone, which you will definitely need to save. After saving them, the device will need to be rebooted and turned on again.

If after such manipulations the sending of MMS messages still does not occur, then you need to make a second call to 0890 and ask the operator to activate the multimedia messaging service.

Sending a text message to the operator.

Another way you can set up MMS messages is by sending a text message to the MTS operator. To do this, you need to send an empty message to the short number 1234. This function is provided to MTS subscribers absolutely free of charge. After a short time, a response SMS message with settings will be sent to your cell phone. You need to save them, and then reboot your smartphone.

If your settings are lost, you can also do them manually. This method is not so simple, but also deserves attention. To do this, in the “Settings” menu, select “Mobile network” and go to “Access point”. In this menu you need to specify the settings of the MTS mobile operator.

As you can see, setting up MMS messages is quite simple; the MTS operator has developed many convenient methods for this.

MMS messages have been known to us since the advent of phones with color displays, thanks to which mobile communications have opened up great opportunities for us. But a few years later, technological progress gave us more advanced technologies that pushed MMS messages into the background. Although, we cannot completely forget about this type of information transfer, since such situations happen in life, then it is necessary to use MMS and in this article we will consider the question: how to send mms on android and how to properly configure your device. And those who often use this type of messages specifically choose mobile operators that provide package messages. For example, a very popular operator that works with this message format is MTS.

Preparing the settings

MMS messages may not work for you for quite some time. simple reasons, which at first glance seem funny. You'll need to look at the settings first, as often there aren't any at all. If they are missing, you need to make a request to your operator to receive these settings. As a rule, after the request, the settings will arrive within a few minutes, and all you have to do is save them.

Since modern smartphones have many functions, the first time you start with a SIM card inserted, the settings will be saved themselves. However, it is worth remembering that this function will only work with SIM cards that have already received these settings earlier.

Having received the settings from the operator or read them from the SIM card, your smartphone must provide two access points; it receives these points from the SIM card or GMS network. Many people have old SIM cards on their smartphones, which, due to their growth, do not allow the smartphone to read the necessary information. This case is very complicated, but don't worry because everything can be solved in a few minutes.

Setting up MMS on Android devices

First, you need to go to the “Settings” of your smartphone running Android OS, then find the “More” item. But this item may have a different name, since there are a huge number of Android phone models in the world. After selecting this item, go to the “Mobile network” option, in it you will see all the settings that are associated with your mobile operator.

Next we go to the “Access Points” item, at this point we will need to create a special access point for MMC. To create such an access point, you need to call the “New access point” command. In case a hotspot for sending MMS already exists, but it does not work, you need to delete it.

And now to the most difficult part: to create a new access point you need a list of special parameters, which are different for each operator. You are provided with an example parameter for subscribers Beeline MMSC - http://mms/, Proxy -192.168.094.023:8080, APN - mms.beeline.ru, Username - beeline, Password - beeline.

In today's times, users mostly prefer to choose email or social media, for example, Odnoklassniki, VKontakte and others. But, in principle, there are still people of the old school who still want to work with MMS rather than with e-mail. Why, you ask? There are hundreds of answers: email can be hacked, it is difficult to register a mailbox for individuals, it is very difficult to remember your address rather than someone else's, you constantly forget your password and much more. In this case, we decided to describe in detail how to set up MMS on your Android and what is needed for this!

In principle, the setup process is no different from previous generation devices, when we specified all the settings manually or automatically. We will describe all the methods for the main mobile operators.

The article will contain the following operators:

Beeline;
Megaphone;
Tele 2.

Initially, you need to check whether the service is activated for your number at all or not, because in some regions, oddly enough, it is disabled for certain numbers. Call service center customer support of your operator. All calls are free!

At all, The easiest way is to call the same service center and ask the operator to send you the settings. In this case, all operations will be carried out automatically, and for MMS to work correctly you will only need to restart the device and use this technology to the fullest.

Usually the operator is told the phone model, after which the settings are sent and saved automatically. But it often happens that the user needs to do everything manually.

For Megafon

If you have a SIM card from Megafon, then you will need to use the instructions described in this subtitle!

Automatic setup.

Send a free message without text to 5049. In a few minutes, a message will be automatically sent to your number with the necessary parameters specifically for your model. You need to save them and reboot your phone. After that, you can try sending MMS to your friends.

Manual setting. In the Android operating system, go to “Settings”, select the “Wireless networks” tab and then “Mobile network”. Here you will need to click on the “Access Points” tab. Now carefully review what data must be filled in!

Please note that all submitted data must be filled out exactly as described above. Each entry is written in a separate tab. You will see all these fields when you go to the “Access Points” item in the menu. Next, all you have to do is click the “Save” button, restart your phone and check the functionality of the MMS.

For Beeline

If you use a SIM card from Beeline, then you need to set up MMS based on the instructions in this subheading!

Automatic.

Call the toll-free number 06741015, after which all MMS parameters will be automatically sent to you. They can be saved directly in the dialog menu after opening the incoming SMS. Beeline also has the option of setting up this technology using your personal account.

Manual.

Go to “Settings”, select the “Wireless Networks” tab and go to “Mobile Network”, click on “Access Points”. Here you will need to specify settings specifically for Beeline! They will be as follows:

For MTS

If you use an MTS SIM card, then you need to perform the settings according to the instructions in this subheading.

Automatic.

Despite the fact that Tele 2 has not been around for very long, you can also configure MMS for it, both on a regular device with support for Java applications, and on modern devices with Android and iOS.

Manual setting. Go to the “Settings” menu item, then select “Wireless networks” and click “Mobile network”. Go to the “Access Points” tab and set the following parameters:

conclusions

In general, we can conclude that setting up MMC on Android is not difficult, regardless of which operator you use. Just keep in mind that sending one MMS costs about 7 rubles, and this is not very profitable, given the capabilities modern technologies, allowing you to send high-quality media files completely free of charge.

In the Android operating system, do not forget to activate the mobile network, because... It may be disabled by default! Attention! If you do not activate the mobile network, sending MMS will not be possible. To do this, go to the main menu “Settings” and select “Wireless Networks”. Click the “Mobile Network” tab and activate it.

Also in Android OS, on the quick tabs panel, you can enable data transfer with one click.

What is setting up mms on android? Today, such a service is no longer something new, but it continues to be one of the most convenient, given that various files can be transferred via MMS, including photographs and images. Many users specifically choose those mobile operators that provide packaged MMS messages. For example, MTS offers its subscribers packages for 10, 20 or 50 messages, the MMS+ service (discounted messages), as well as special tariff plans with unlimited MMS messages. There is even a free MMS Show! And without the help of specialists.

Preparing MMS settings for Android

The reasons for MMS not working correctly are, as always, trivial (but these are definitely not the problems that Apple devices often have). And the first is the absence of such settings on the device at all. This means you must order them from your mobile operator. After they are sent to the phone, they need to be saved.

New generation smartphones, when first launched together with a SIM card, identify the Internet and MMS settings themselves. However, this only applies to SIM cards that already contain such information.

How to set up MMS yourself? For this function to work correctly, after saving the settings, the mobile device must create 2 points, receiving data via the GSM network or from the SIM card - a point for transmitting MMS messages and an Internet access point. If the SIM card is many years old, it is unlikely that the phone will be able to independently identify itself in the cellular operator’s network. How to be in this case?

Instructions for setting up MMS on Android

Where do you start setting up MMS on Android? First, go to “Settings” of your mobile device, select “More”. In different phone models, the item may be called differently - for example, “Communication settings” or similar phrases. Next, select the “Mobile network” option and click on it, after which the user will see the settings that are associated with his cellular operator.

The next item he needs is “Access points” (“Access points”, “APN”, etc.) Here you will need to create a new access point specifically for MMS. To do this, click on the auxiliary menu and select “New access point” (“Create APN”). Most likely, the access point will be missing, but if it already exists, but MMS messages are still not sent, you will need to delete it and create a new one.

A new access point requires a specific list of parameters, which you can find out from your cellular operator. For example, for Beeline subscribers they look like this: MMSC - http://mms/, Proxy -192.168.094.023:8080, APN - mms.beeline.ru, Username - beeline, Password - beeline. So, all that remains is to enter the correct parameters.

There are situations when You urgently need to transfer a multimedia file to someone. This could be a sound recording, photograph or video. Currently, e-mail is most often used for this, but it is not available to all subscribers, so there is another possibility for transmitting multimedia information - MMS MTS. The service is currently used by a limited number of people, but is often the only way to quickly transfer audio, video or photos.

For example, very often MMS on MTS is used if the recipient subscriber has only one means of communication - a mobile phone with such a function. In this article we will look at how to connect MMS to MTS, the setup process, sending and receiving these messages.

Before describing how to set up MMS on MTS, we’ll tell you what it is. MMS is a special add-on to WAP and SMS technologies that allows you to transfer messages to other phones and email . In addition to text, the message may contain graphic, sound and video files. The size of one message is usually limited by the operator within 300-999 KB.

Connecting MMS to MTS

Often the subscriber is not required to perform any actions to activate the service MMS MTS. It is active immediately after activating the SIM card. But there are situations when automatic connection does not work due to a technical error or the user has independently deactivated the service. In this case, before performing the MMS settings, MTS will require you to enable the option “ Mobile Internet", this can be done in one of the following ways:

Visit the MTS website and connect to the service in the Personal Account section.
Dial and send a request *111*18#.
Create an SMS with the text 2122 and send it to mobile number 111.

The second and third activation methods will be useful if you currently cannot use the Internet. The service is completely free to connect to and has no subscription fee. However, for each message sent, the user will have to pay. You can reduce the cost by activating a package of MMS for 30 days.

After activating the service, you can configure the MMS settings on MTS and start using the service.

How to set up MMS on MTS

In order to start exchanging messages, the subscriber must set up MMS on MTS. There are several ways to perform this operation: automatically and manually.

Today, you can get MTS MTS settings for iPhone 6 and most modern devices automatically. To request them, you need to make a voice call to number 0876 or send SMS to phone 1234.

The settings will be sent to your phone in the form of special messages. They need to be saved and after rebooting the device, send an MMS to 0890. The network equipment will understand that the settings are correct and the phone can receive MMS. This message is not charged and serves only to check capabilities.

If you do not send a test message, then incoming messages will go to a special portal, and the subscriber will receive a simple SMS with a link to view them.

Before sending the MMS to MTS, the puncture settings can be performed manually. This will be useful for those subscribers whose devices cannot be configured automatically, which is important for some Chinese brands.

To perform settings manually, the subscriber must create a new profile with any name, for example MMS MTS, and set the following parameters in it:

home (main) page - http://mmsc;
channel - GPRS;
APN - mms.mts.ru;
proxy server - 192.168.192.192;
the proxy port for old devices should be 9201, and for new ones 8080’
login and password - mts.

Important! The names of the sections may differ in different devices; it is better to read this information in advance in the documentation for the phone.

After creating a profile and selecting it, the phone should be rebooted. To complete the setup procedure, you will also need to send a test MMS.

How to send MMS to MTS from a phone

You can send a message using standard phone functions. To do this, the user must go to the section " Messages" and select the item " Create new MMS" You can attach the necessary files to the message you create.

Important! The size of the sent message is limited to 300 KB. This needs to be taken into account even though phones support file scaling.

The recipient's number must be specified strictly starting from +7. After pressing the send button, the phone will connect to the server and send the message in a few seconds. Sending time depends significantly on the speed of your Internet connection.

Free sending of MMS to MTS subscribers

You can save money when sending messages by using the functions of the company’s official portal. To use this feature, the subscriber must perform the following steps:

Go to the section " Services" and select the item " Message exchange».
Follow the link MMS and select the sub-item “ Sending SMS/MMS from the site».
Fill out the form that opens.

There are several limitations to this feature:

sending is possible only from one MTS subscriber to another;
confirmation of the sender's number is required;
MMS size - no more than 300 KB;
the maximum number of characters is 1000.

Sending MMS from the site is completely free. For ease of sending, you can also use a special program from the company, but you will need to pay for each message.

How to watch MMS on MTS

Once you receive a message, you need to download it to your phone. This is done by a special function of the device. You can also configure automatic reception of messages. Then you won’t have to wait for the download every time, but it will be completed in background. This is convenient when you are in your home region, where payment is not taken for received messages.

There are situations when you need to view MMS on MTS via the Internet. For example, this function is useful if your phone does not support receiving MMS. In this case, the recipient will receive a link to view the message through a special company portal.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
  Was the information useful? Not reallyReview sent. Thank you!
- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same, conclude new agreement there is no need to provide communication services.
  
  Was the information useful? Not reallyReview sent. Thank you!
- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you are planning for a long time(more than 90 days) do not use mobile communications, block your number.
  Was the information useful? Not reallyReview sent. Thank you!
- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
  Was the information useful? Not reallyReview sent. Thank you!
- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
  Was the information useful? Not reallyReview sent. Thank you!
- What do I need to have caller numbers identified?
  To do this, you have the Caller ID service; it allows you to determine the numbers of those who are calling you. The service does not require a connection and there is no subscription fee for it.
  Was the information useful? Not reallyReview sent. Thank you!
- Why didn't I have a number?
  The number may not be identified if the caller has the Anti-AON service activated. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be detected.
  Was the information useful? Not reallyReview sent. Thank you!
Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account and in the “Services” section, select Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions You can download the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
  Was the information useful? Not reallyReview sent. Thank you!
- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  Was the information useful? Not reallyReview sent. Thank you!
- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
  Was the information useful? Not reallyReview sent. Thank you!
- How to stay in touch with a negative or zero balance?
  - For what period can I get details?
    You can order one-time details for one or several days, periodic ones for a calendar month, or receive a brief summary of all charges and payments monthly.
    
    Your details are stored for 36 calendar months (even after termination of the contract).
    
    If you have activated the “Periodic account detailing” service, then a detailed report is sent to your email once a month (approximately on the 10th of each month). You can receive the report the next month after connecting to the service.
    Was the information useful? Not reallyReview sent. Thank you!
  - Why may not all information be included in the details?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the “Services and Options” section, the “My” subsection, which will display a list of subscriptions connected to your number
    Was the information useful? Not reallyReview sent. Thank you!
  - How to unsubscribe?
    Was the information useful? Not reallyReview sent. Thank you!
  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
    Was the information useful? Not reallyReview sent. Thank you!
  - What is VoLTE technology and what is needed to use it?
    The service is available to MegaFon subscribers at all tariffs and is provided both in the Home region and in roaming.
    Was the information useful? Not reallyReview sent. Thank you!
  - - Your service has been automatically activated. S called me. You will receive a notification in the form of a missed call from the person who tried to call you, indicating the time and number of calls. The service is free.
    - Activate the Who Called+ service. You will receive SMS notifications about missed calls or voice messages on your answering machine. When you connect “Who called+”, the “I was called by S” service will be automatically disabled.
    Was the information useful? Not reallyReview sent. Thank you!
- Emergency help
  - How to call emergency services?
    Single number emergency call:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
    Was the information useful? Not reallyReview sent. Thank you!
  - What to do if your phone is lost or stolen?
    Was the information useful? Not reallyReview sent. Thank you!
  - How to protect yourself from scammers?
    Was the information useful? Not reallyReview sent. Thank you!
  - How are emergency communications services provided?
  - Where to call with questions about coronavirus and quarantine?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions is not required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
    Was the information useful? Not reallyReview sent. Thank you!
  - Why doesn't my mobile Internet work while roaming?
    - There is not enough money in the account. Check your balance and top it up if necessary.
    - The phone does not find the network.
      Try restarting your phone and selecting the network manually. Go to the settings, find the “Network selection / Operator” item, select “Manual” or cancel “Automatic”. Select a network from the list provided. When the phone connects to the network, Internet access will appear.
    - In your phone settings, data transfer while roaming is disabled.
      Go to settings and check if mobile Internet is enabled in roaming.
    Was the information useful? Not reallyReview sent. Thank you!